Chief Operating Center Director

Emmanuel Family & Child Development Center

CHIEF OPERATING CENTER DIRECTOR

KANSAS CITY, MO

Chief Operating Center Director

Compensation: $70,000+

Diverse Talent is working with a client seeking to hire a full-time Chief Operating Center Director. The ideal candidate possesses seasoned leadership, professional development, and has experience and understands the Child Development space.

The mission of Emmanuel Family & Child Development Center is to help children living in poverty develop to their fullest potential by providing them a safe, loving, and educational environment. They strive to support and empower children’s families through education, advocacy, emergency aid, and referral services.

The Chief Operating Center Director (COCD) provides oversight, leadership, management, and vision necessary to ensure that Emmanuel Family & Child Development Center has the proper operational processes, accreditation and regulatory accountability, and ongoing staff development necessary to safely and effectively provide nurturing and educational early childhood programs.

Preferred Education & Experience:

Master’s degree in early childhood education or related field.
Minimum 8 years of progressive responsibility in direct child/parent interface, including supervision/management within early childhood setting(s).
Knowledge of Missouri Accreditation as well as Head Start and Early Head Start Standards, with demonstrated ability to meet or exceed these requirements.

Additional Eligibility Qualifications:

Experience in urban, nonprofit settings is an advantage.
Skilled in organizational development, personnel management, budget and resource management and strategic planning.
Process improvement and quality assurance training and/or certifications.
Excellent interpersonal skills with demonstrated ability to positively and effectively relate to parents/guardians, children and employed colleagues.
Communication and interactions to be reliable and respectful in order to foster optimal coordination and innovation.
The Emmanuel COD will also demonstrate ability to listen well, in order to facilitate effective conflict management.
Ability to partner within a dynamic leadership team, to anticipate client needs and exceed their expectations.
Flexible and creative problem-solver able to multi-task within a fast- moving environment; demonstrated resourcefulness in setting priorities and guiding people.
Possess personal quality of integrity, credibility and commitment to the mission of Emmanuel Family and Child Development Center.

Supervisory Responsibilities:

This position has direct supervisory responsibility for care/education supervisors, area directors and non-direct staff, with overall accountability for activities related to all care/education staff and the day-to-day operations of the organization.

Essential Functions:

Provide day-to-day leadership and management over the organization including helping establish policy and procedures that reflect the mission and core values of Emmanuel Family & Child Development Center.
Manage all Staff.
Manage Child/staff ratios.
Work with the Enrollment Specialist to ensure enrollment is at capacity and funding is being paid for the child in attendance.
Spot check classroom attendance weekly, meet with area directors to discuss children missing school.
Work with area Directors and Education Coordinators to ensure staff are upholding the policy and procedures of Emmanuel and obtaining their required educational training and schooling.
Handle all parent concerns and provide a plan of action to support the center and the family.
Work with area directors to support children with high behaviors and assist with action plans.

This Job Description describes the general content and requirements for the position. It is not an exhaustive statement of the essential functions, responsibilities, or requirements of the job; they may change from time to time and are dictated by the needs of the organization and the supervisor to whom the employee will report.

Our client is an equal opportunity employer that is committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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