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The Ghosts of HR

Greer Campbell • Oct 25, 2023

In honor of spooky season, there is one ghoul that has no kryptonite in the realm of HR…Ghosting.


As HR professionals, we’ve all been there. You set up an interview with a stellar candidate on paper, join the video call 10 minutes early to ensure professionalism, and wait. 5 minutes. 10 minutes. Anxieties and frustrations rise. Your mind goes to the negatives; “How dare they waste our time!” “They were probably trying to scam us.” “Better now than later!”


In today’s professional world, today’s job market, jumping immediately to the negative will only hurt your process and company in the long run. The world of work is changing, and we must take all the steps before diving headfirst into cynicism.


So, You’ve Been Ghosted…What’s Next?

Let’s start with an example:


Molly, a Houston resident Software Engineer, is set up with an interview for your open role. Her background and skill sets look like a perfect fit. Scheduling the interview via email was fast and promising. The calendar invite went out, Molly accepted it, you’re moving right along.

The interview comes, you and your colleague wait 10 minutes after Molly’s call time, but alas, no Molly. So, what comes next?

Your impulse may tell you to scratch her from the running. You don’t need to follow up, she was the one who ghosted you! No excuse will suffice, you’re onto the next one. But what if Molly did have a viable excuse? What is Molly works from home and her power went out last minute? What if Molly is a single mother and her child’s school called with an emergency?


Next time, and there will be a next time, fight the impulse and try to take the following or similar steps:

  1. Give your candidate a call!
  2. Technology, as advanced as it’s become, continues to glitch, and give users issues. Your candidate may be frantically and desperately trying to login and experiencing difficulties.
  3. Send a follow up email.
  4. There is a reason you and your team were so thrilled about the candidate. Giving a candidate grace, sending a “We missed you on the interview, willing to reschedule?” note can go a long way in not only working toward the perfect match for the role, but the candidate will see that you’re a company that values and understands people’s experiences.
  5. Even if the no-show is a deal breaker, don’t let the relationship obliviate.
  6. Your candidate no showed and now has been removed from consideration for the role. Even though they did not offer you any reasoning, sending an email explaining your reasoning will round out the process, with you and your organization taking the high road.


It may be Halloween time, but reactions and impulses don’t have to be a nightmare. For more guidance or information, visit www.diverse-talent.com

Interview Questions Your Team Should Avoid

By Greer Campbell • 04 Mar, 2024
Growing your organization requires the right team. Hiring the right team requires the right approach. Vetting and getting to know potential hires is key to building an effective culture. Interviewing candidates is your first chance to understanding applicants, their skill sets, their professional goals, and more. But just as you are vetting applicants, they are vetting you. The interview process allows applicants to gain a better understanding of your organization’s goals, culture, and needs. Setting the right example and perspective on your company begins with your interviews. One wrong or controversial question, and that could break a potential beneficial business relationship. See below for examples of questions to avoid asking candidates in interviews, and why. Are you planning to start a family soon/Are you planning to expand your family soon? While this seems like an obvious conflict, many companies are still asking this to potential employers. This makes the applicant feel like that would make or break their candidacy. Mothers and fathers in business want to feel support from their employer, an unspoken sense of support. Starting a family or having a family does not dictate a candidate’s professional abilities, therefore there is no reason to ask. What are your religious, political, and sexual stances? Again, these are personal attributes that do not affect a candidate’s ability to perform professionally, therefore can be seen as inappropriate and reason for termination of consideration for candidacy. Where are you originally from? While on the surface this may seem like an innocent question, it is illegal under Title VII of the Civil Rights Act of 1964 making it illegal to discriminate against someone on the basis of national origin. If you ask, you could be accused of discriminating against them. You can, however, ask if the candidate will be able to report to the position location required by the job opening. How old are you? It is illegal to ask someone’s age, you are only allowed to confirm the candidate is of legal age to work full time, being 18 years old. What salary did you make at your previous role? Many states have implemented a salary transparency law, enforcing job postings and descriptions must portray the salary range for the position. Even if your state does not have this law, it is safe to avoid asking a person’s salary history. Instead, share the salary range and confirm the candidate’s expectations are within the range. As the market continues to be competitive and ever changing, engaging a 3 rd party service like Diverse Talent can greatly benefit in finding your organization’s right fit based on our industry expertise.

Employees & Technology are the Driving Factor of HR in 2024

By Alanna Jones • 23 Jan, 2024
After resignations and layoffs during 2023, it is crucial for employers to leverage technology to help their employees thrive. Employees are seeking good company culture, growth opportunities, and company priorities which help to retain and attract employees. When looking for new talent, we first must understand what job seekers are looking for. Here are some of their top priorities in 2024: Participation in meaningful work Engagement with good management Increased work-life balance Desire for hybrid or remote work The labor force is changing, and employees aren’t afraid to stand up for what they want. Job descriptions and interviews can portray the company values and culture which can make all the difference in the choice an employee makes. Including remote workers in your search opens opportunities to find talent in a wider area and reduces the impact employees have on the environment by reducing or eliminating their commute. With the focus on new employees during 2024, focus still needs to be on the current employees, the ones who the workforce is not limited to understanding what jobseekers are looking for. Current employees also have desires. Some of which are listed here: Retention Promotion and growth Development and upskilling Fear of job replacement by technology Your employees want to stick around and as a business leader you are responsible for giving them reasons to. Competitive pay is a bonus, but also leveraging HR and creating a space where your employees feel comfortable and valued is just as important. Help provide your employees with the resources and time to learn more skills, after all it only makes them more valuable to your company. How can you leverage technology in HR in 2024? Writing job descriptions and filtering candidates Automation of tasks and training Finding and generating key words Gathering data to make informed decisions Technology and AI will continue to have an increased presence in the workplace and should be used as tools. They are not meant to replace your work and instead should be used to drive efficiency. You should use AI to help write job descriptions, assist in scheduling, generate interview questions, help jumpstart a brainstorming session, and improve your company’s visibility through SEOs. Your company should even use technology to gather data on employees. See what skills they lack, what your company culture is lacking, and then use online platforms to train and upskill your employees. In 2024 decisions regarding employees should be driven by data. If your company does not leverage all the data accessible you will fall behind. Use technology to find, retain, and train your employees. If you are looking for talent or HR services, contact us at DT@diverse-talent.com . We’ll help gather data throughout the search process to ensure that we bring quality candidates to you. We focus on highlighting a workforce that reflects our country’s demographics and are eager to connect with potential candidates to fill your open positions.
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